Delivery Policy
1. Delivery Service
- Delivery service is available for purchase within Malaysia (West & East Malaysia)
- Your parcel will be delivered using PopoMama's appointed delivery courier company
- Once order and payment are made, you are not allowed to change the delivery address unless there is a special case
- Delivery orders will be delivered within 5 working days
- Delivery charges will be calculated as below:
|
|
West Malaysia |
East Malaysia (Sabah, Sarawak, Labuan) |
|
0-2 kg |
RM8 |
RM25 |
|
2-4 kg |
RM10 |
RM40 |
|
>4 kg |
RM12 |
RM50 |
|
Free Delivery |
Orders >RM150 |
Orders >RM300 |
2. Delivery Time
- We always strive to provide the best to delivery your orders as soon as we can.
- Delivery will be available from Monday to Friday, excluding Public Holidays during office hours
3. During Promotion Period
- Please expect delay in shipping due to large volume of orders. However, we will try our best to delivery as soon as we can
- For more details or inquiries on shipping and delivery issues, please contact our Customer Service Hotline at 012-6062123 or email at anytime@popomama.my